Membership How to...
Member Services is committed to providing U.S. Ski & Snowboard members with outstanding customer service so they can focus their time on the snow! Below is a quick How To ... guide to make changes to your membership, membership options, etc. If you don't find an answer here, please contact Member Services.
Frequently Asked Questions
Currently, members who wish to upgrade must contact Member Services. The amount previously paid in the same season will be applied toward your upgrade.
U.S. Ski & Snowboard Member Services primary hours of operation are Mon-Fri 8 a.m. to 5 p.m. MST. However, we also provide weekend support during the months of October through March. You may reach us by email, voicemail, and chat. During the weekends all channels are checked periodically throughout the day.